Payment Options
Warranties/Damaged/Defective
Returns
Shipping
Shipping Charges
Priority Shipping
Backorder Policy
Text, Pricing & Photography
Accept/Decline
THIS IS NOT PART OF THE ORDERING PROCESS
AND YOU WILL NOT BE ASKED FOR ANY PERSONAL INFORMATION. THIS LINK WILL
ONLY TRANSFER YOU TO OUR ONLINE SHOPPING CART, NOT START A CHECKOUT PROCESS.
Payment Options
Credit Card
We accept MasterCard, Visa, and Discover. Make sure to enter your
complete account number and expiration date as well as the
three-digit validation code on the back of the card. To help prevent
credit card fraud your shipping address must match the billing
address of your credit card. If your credit card billing is mailed
to a Post Office Box you will need to call 888-4-PINGEL to place
your order. For your protection, we security check all credit card
orders.
C.O.D.
For Prepaid Money Order or C.O.D. shipments please call 888-4-PINGEL
to place your order.
Warranties/Damaged/Defective
Inspect your shipment upon arrival. Report any damage or shipping
related breakage immediately to the carrier. Used items still under
manufacturers warranty may have to be inspected by a factory
representative before a refund or exchange can be authorized.
Returns
Prior consent is required and all returns require a Return
Authorization Number. Returns are accepted within 15 (fifteen) days
of purchase and are subject to a $10.00 handling/restocking charge
for orders under $70.00 and 15% for orders over $70.00.
ABSOLUTELY NO RETURNS ON ELECTRONICS.
Pingel Products: Pingel Enterprise, Inc. warrants its manufactured
products to be free from defects in workmanship within 30 (thirty)
days of purchase.
All Other Products: We make no warranty whatsoever with respect to
accessories or parts not manufactured by Pingel Enterprise, Inc.
Manufacturers supply their own warranties and guarantees and most do
not permit a distributor to make any adjustments, replace any part
or accept for return or exchange any defective or unsatisfactory
item. Follow the instructions when provided by the manufacturer. Any
damage arising from design or manufacturing of any item is the sole
responsibility of the manufacturer.
SHIPPING
Please note that all orders placed via the internet are shipped UPS Ground and only to the continental United States. We do ship internationally and have other shipping options available, see below for details.
Shipping Charges
Shipping is Pre-Paid on all items ordered on the internet and are
shipped via UPS Ground.
Due to Certain UPS specifications,
some items are subject to an additional oversize charge (such as tires & wheelie
bars).
Priority Shipping
We will gladly accommodate any priority shipping requirements, such
as Next Business Day, 2nd Business Day, 3rd Business Day, Saturday,
etc. Phone or fax your order before 2:30 pm CST, Monday through
Friday, and your order will be shipped that day. Overseas shipping
is also available, call us for more details.
For Saturday Delivery, please place your order by calling
888-4-PINGEL. Saturday Delivery (most areas) available on orders
placed by 1:00 pm CST Friday in the continental US.
Backorder Policy
We will notify you if any
of our items are backordered.
Text, Pricing & Photography
Errors in typographical content, pricing and photography are subject
to correction and may change without notice.
THIS IS NOT PART OF THE ORDERING PROCESS AND YOU WILL NOT BE ASKED FOR ANY PERSONAL INFORMATION. THIS LINK WILL ONLY TRANSFER YOU TO OUR ONLINE SHOPPING CART, NOT START A CHECKOUT PROCESS.